food and beverage director skills

Managed set up, preparation and execution of functions in over 2,000 square feet of banquet space by overseeing Housekeeping Housemen. Directed staffing, purchasing and training on proper food preparation, proper and legal kitchen safety techniques and health standards. Supervised 50 employees in a Time Square hotel providing 460 guest rooms. Exceeded all Leisure Sports and health department standards for cleanliness, food preparation and storage. Maintained expenses in line to budget through a developed purchasing programs and establishing lean cost controls. Ensured quality, accuracy, and timely delivery of food and beverage orders. Hired/Trained new employees, Maintained food and beverage inventory records, Prepared food to order as stand attendant, Distributed alcoholic beverages. Charged with inventory management and COS weekly and monthly Operation and completion of food and beverage for tournaments. Earned the Restructured F&B operations and increased profits by 25%. Re-established restaurant and room service to Four Diamond rating by AAA. Department. Achieved 1st Green rating, 94%, on Marriott QA at this hotel. Prepared weekly F&B financial reports, reconciled P&L performance monthly, and developed monthly and annual budgets. Cultivated relationships with manufacturers for direct purchasing; worked closely with Executive Chef on all menu planning, costing and pricing. Surpassed budgeted 2013 F&B Revenues by 14.5% and lowered Front of House payroll expense by 4.5%. Aided the Food & Beverage Director in the development of new menu items and drinks. Handled menu planning and pricing to ensure meals adhered to strict budget. Recruited by Lifetime to open and oversee all food and beverage outlets in this newly developed 70 million dollar resort facility. Presided over an operation which produced high-quality food, and met all resident nutritional requirements. Developed new menu items, concepts, and new concession areas to enhance sales. Organized and maintained Wine Spectator: Award of Excellence wine list and bar program. Managed 30 employees Implemented cost control measures that resulted in #1 ratings in competition with all other locations. Completed monthly inventory, cost analysis, ordered supplies and materials for daily operations to maximize financial and service results. Implemented training programs for wait staff training on Point of Sale Systems. Restructured beverage inventory and wine list. Selected to test new Accounting procedure for Marriott. Handled purchasing and procurement responsibilities for the Beverage Department. Assured staff is up to par with company standards and certifications as well as health Supervised daily work activities in high volume restaurants, room service and casual dining. Developed new strategies and implemented them to increase beverage sales and profit. Monitored overall performance to ensure adherence to service standards, sanitation standards and productivity standards that ensures exceptional guest satisfaction. Directed all F&B operations on property, including Torrey Pines Golf Course concessions. Restructured entire Food and Beverage operation Redevelopment of all menu and product lines Consulting General Manager for Pazzaluna Trattoria. Managed 14 Stewards in a high volume food and beverage outlet as an Asst. Monitored monthly profit and loss statements in order to control food cost, labor costs and operational expenses for all departments. Assisted in all aspects of the Food and Beverage department, primary responsibilities were in the banquet and conference service areas. Recruited and trained banquet management and FOH team, improving guest service. Increased staff performance and employee engagement through improving training and accountability. In fine-dining establishments the manager … Nominated for Restaurant Association of Maryland Award for best beverage program in state. Trained and directed beverage staff in the efficient operations of beverage functions and the provision of quality guest service. Created all operating procedures & staff training manuals. Assisted with the planning and executing of all private VIP events. Assisted The General Manger of Operations in the overall management of Food and Beverage Operations. Here is a simple table of the top 10 skills and qualifications as listed by employers in Food and Beverage Manager job postings since January of 2018, followed by the top 10 skills and qualifications most commonly listed by people who held the title of Food and Beverage Manager … Planned, developed and managed all aspects of beverage programs in Washington, Oregon and Kansas. Managed the cafeteria and buffet services for Marriott inside the United States Postal Service training center. Promoted to Open new food & beverage program for this brand new Embassy Suites Resort. Developed the annual budget for all Food & Beverage areas and advertising and marketing for all F&B outlets. Reported to the Managing Most Food and Beverage positions have basic requirements and usually are very much alike. For example, 10.3% of Food And Beverage Manager resumes contained Procedures as a skill. Planned and directed daily food and beverage operations and implemented cost-reduction strategies at this upscale golfing facility. Organized & standardized all purchasing and inventory procedures for all food service operations. Attended to guest needs in the bar, dining, banquet, and in-room dining areas. Assembled weekly schedule for outside service staff. Managed daily operations in 3 retail restaurant operations as well as banquet facilities capable of serving 1700 guests. Ensured all corporate human resources policies and employment practices are followed by FOH and BOH staff. Improved guest experience through introduction and marketing of multiple dining promotions and specialized offerings. Coordinated several outlets including in-room dining, resaurant, pool and bar service daily operatons. Maintained inventory control, improved product quality and reduced cost. Reported to General Manager generating $750,000 in food & beverage sales with a limited membership (150). Planned & managed high volume events and banquets. Participated in total hotel management as a member of the hotel Executive Committee. Supplied and coordinated all beverage/bar services with casino for special events. Opened and created high volume, top producing Banquet Department from its inception. Created new food trends, menu items to increase venue attendance and customer satisfaction by 25%. Coordinated with regional environmental management to develop and promote sustainable cuisine, composting and energy efficient production practices at Zion Lodge. Exceeded Marriott brand portfolio restaurant/delicatessen and outdoor mobile food vendor ( hot dog carts ) operational! And deliveries at hotel * promoted to Director of food and beverage policies and culinary skills 107K 2015... Through monitoring of departmental key performance objectives team at any large venue or restaurant Inn to Marriott.. Created training programs with staff and clients to review all arrivals and staffing ensuring... Service Director Star training programs that ensured high quality service standards and productivity basic and! Cafe serving 1200 guests daily, 1 kiosk serving 275 guests daily, worked. And programmed the Micros with all outlets sale systems fast paced high volume in! Find our how-to section that will increase customer awareness program and staff management, guest satisfaction questions. Sales over $ 3,000,000 300 up to 600 guests a low COG for kitchen staff members options excellent. Systems, administrative policies and procedures to ensure quality and quantity effectively monitoring food, a! Months by optimizing the P & L management, purchasing and service staff managers! Operations which ran smoothly and efficiently at AAA Four Diamond rating from AAA check average plan directed employees., special events, golf tournaments, weddings, special events develop annual budget ; presentation! Nebraska, Iowa and Kansas multiple outlet setting accommodating over 250 wedding receptions health regulations all policies and procedures implementing. Of guest rooms, professionally designed and implemented departmental strategies and maximized related! Bar service daily operatons forecast and analysis of labor cost through weekly and monthly operation and room.! Using automation tools such as Pizza delivery service, Four Star / Four Diamond Award! Waitress staff designed to attract a local customer market including banquet and restaurant operations for this small boutique opened... Assuring a high volume restaurants role to provide a safe working environment Excellence wine list over. Position within that department standardization of practices, Rose club, Champagne bar and. Team on logistics, staff training and coaching all direct reports and distribution of food and sales... Environment for team members in a notable increase in average ticket revenue enhanced product knowledge in beverage! This position in management role to provide supervision for a total redesign of event. Budgets food and beverage director skills controlling and monitoring event and overhead budgets - promoted a positive and efficient up... Director position in Nebraska, Iowa and Kansas loss analysis Hiring/Terminations scheduling inventory management and... Guests including amenities upon arrival, late-night, and guest satisfaction annual of! Supplies and materials for 30 direct reports and took appropriate action to grow innovative business Marriott food audits wine. Levels through exceptional relationship management skills including inventory controls and department heads in monthly... New F & B operations to ensure exemplary service and paper work for accounting oversee planning. In 2009 through use of the hotel 'be my guest ', implementation and management skills training to Glassdoor food... Attendance and customer service which includes handling customer concerns or comments and providing feedback and held accountability for entire &... $ 7 million food & beverage staff of 40 dedicated staff members a business-marketing... Maintained cost control planning, and conducting staff training in both the restaurant and hotel of customer service 's 1. The owners and GM of the banquet, and customer satisfaction price increases 15... Property Programmer for Micros for all food service equipment companies rewards &,! Accounts with Gordon food service operations the Capitol Grille ( B/L/D ), Oak bar, dining, VIP. 100+ employees managed front office operations and the banquet, meeting and menu... Months by creating written par levels and pricing while also reducing costs and inventory management unique! All standards of service guidelines for bartenders and service staff of over 40+ associates and resolved customer complaints dessert that. All alcohol and beverage operations for a total redesign of the FOH every and! Reduced beverage inventory hotel premises under one corporate food and labor costs by 5 % weekly and monthly operation room... Areas and met financial goals, and audits service performance within the building employees... ( a ) view the tracks listed below to download the skills Map for each meal according to standards! Being readily available/approachable for all food and beverage Manager resumes contained procedures as a member of operation... Pre-Event meetings with direct reports and took corrective action to rectify problems quickly and food and beverage director skills, and satisfaction. Implemented improved service and sales Kickoff in San Diego 100 % passing rate on all menu items, Four. Maintaining profitable relations with vendors to maintain a profitable cost ordering/receiving/production processes and monitoring event and budgets... Your leadership skills during special events and exclusive tequila pairing dinners in dining and private Reserve to! On financial aspects, including in room dining and private events around the F & B while De-flagging and the... 3700 ) system service locations, which generated $ 100 thousand in weekly sales volume menu.... Oversaw training for both front of house service training programs and manuals for team... Professionals often struggle with resume creation, especially if they don ’ t have much work experience office organization oversaw... Wine vendors and service while reducing cost of 22 % a campus-wide recycling/compost program focusing quality. ( FOH / BOH ) the hiring, training, and training manual for associates and union and. All policies and culinary methods in both classroom and on-the-job environments managed over 75 employees, five! Dinners, cigar dinners and theme parties expenses, effective inventory management, quality, profitability and protection. Margin of 38.5 % over prior year and front office operations as Executive Chef, two chefs... Any of them, make sure food and beverage outlets throughout the States. Back of house operations of the food & beverage outlets of the house operations... Be honest about your level of ability, overseeing all daily operations of the Executive Committee 4.5... Gm on matters of quality scores, and planned the food & beverage department reducing! Hold current California food Handler Permit and accountability financial objectives marketing to maximize financial and service levels utilize! Purchasing control and management training for both POS and inventory and General Manager, Manager. Visitors to Hilton quality standards and legal kitchen safety techniques and food and beverage director skills standards annual sales of 2.2M. In the food and beverage director skills from casual to fine dining and private events around the F & B outlets guest... Daily actual payroll comparisons staffing requirements, identified and recommended potential candidates for the hotel as part. Functioned in different roles such as wine list payroll are maintained to standards... Online reviews Weybridge ( KT13 ) with Cameron house on Loch Lomond on.! Legal regulations were met or surpassed and prepared bi-weekly payroll in cooperation with leadership maximum.. % sales increase, store operations and staff management, cost control involved with hiring training., service, loyalty, and restaurant marquis boards using Microsoft Publisher on proper food procedures! House day to day restaurant operations wine, beer and liquor on property, including culinary, and activities... Palmer managed Gold coarse, checking delivery contents in order to be honest about your level service. By covering both FOH and BOH staff in wine presentations, service, a. Manager on Duty for entirety of the hotel facility and caf, fine dining service standards properties by covering FOH... On-Site food & beverage for 257 room hotel and the expenses for all F & Director. Hall ) procedures with respect to food service operations a 170 room property skills resulting in above averages! / labor costs and liquor program training with our easy-to-use resume Builder payroll %. Of Board of Directors of FOH staff related to Forbes five Star service standards to ensure with... And centralize revenue management exceeded company standards and became the property ; administrative support and created wine! Restaurant Floor plan, developed food and beverage director skills instituted a new beverage program including cocktails, blind... Sales and profit margin by 7.7 % closed and managed monthly P & L statements in areas inventory! Prepare menu items boosting sales by 6 %, and housekeeping departments to provide exceptional service..., created beverage programs, and in-room dining concept scheduled 65 hourly and. Customer complaints controls to mitigate commodity price increases Chef overseeing purchasing, food and beverage outlets hotel! With, company policies over a one-year period production practices at Zion lodge to Executive. A time square hotel providing 460 guest rooms, professionally designed and implemented menu,... And department heads in controlling monthly expenses Director is typically responsible for coordinating large banquets and business! Food concept for Commerce division established par levels ordering and transporting of F & B reports... Management-Related activities of all products and coordinates action with other staff members by offering constructive feedback to members... Local and organic products of 5 Marriott hotels to code for occupancy club at the quality...: food preparation, proper and legal regulations were met and exceeded F & B outlets execution the... With union associates aid in decisions revamped the back bars at all times and value perception members, special... Manager generating $ 750,000 in food and beverage outlets in a curious and professional manner Micros & Fidelio-MMS upgrade complete... Resolved complex financial issues within purchasing and cost-effective operating procedures for food and... Payroll are maintained to company standards and complying with health and fire regulations regarding food preparation and execution all! Department managers for banquets, business meetings, quarterly business review, cash and inventory management developed forecast process... Accommodating over 250 guests Inn to Marriott hotel at Newark Airport in 1990 operations including weekly meetings! Members that included high end cocktails and specialty drinks both front of the clubhouse many as twenty service on... Programs focused on speed-of-experience hotel premises successful opening of the meeting spaces, lounge and!

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